Shipping Instructions

Return shipping, handling and insurance will be quoted. It is legal to ship for repairs without an F.F.L. provided your state does not have restrictions. U.P.S. requires an F.F.L. at one end. My F.F.L. # is 9-91-047-01-3B-09807. Ship either U.P.S., FedEx  or Parcel Post. I will return FedEx if possible.

Shipping Address:
Randall Redman
189 Nichols Rd.
Omak, WA 98841

Delivery

Our shop is very busy with custom relines and making gun barrel liners so we can only estimate a delivery time which will be given when you call prior to sending your gun since we always have a backlog. I offer the courtesy of talking to my customers directly instead of talking to a secretary, but every time I answer the phone, it takes me away from my work and your job. One thing that is very disruptive to my work is when customers call and ask if their gun is done or when it will be shipped. I would ask that you do not do this. When your gun is done and ready to be shipped I will either mail you a letter, call you or email you if you email me your email address so that I can reply to sender . If you could include two business size self addressed, stamped envelopes in your box with your work this really helps me in contacting you. Once your work is here and if you decide you can’t wait for the normal delivery time, I will return your gun without the work being done, but there will be a $40 charge for my time of handling your gun plus shipping, handling and insurance. Your gun will be in good hands and it is worth the wait so just be patient. Thanks so much.

Payment

Send a personal check (or whatever is convenient) made payable to Randall I. Redman, Inc. along with your firearm or in a separate letter. I do not take credit cards.
Sales tax will be applied to Washington residents.

Customer Guarantee

I guarantee that you, the customer, will get a professional rebore or reline job using top quality material and craftsmanship. Your firearm (antique or otherwise) will be handled with utmost care. My shop has become the nation’s leading barrel restoration shop due to top quality craftsmanship and satisfied customers. References will be gladly furnished upon request.